They Just Don’t Get It March 4, 2008
Posted by laurenfrohne in THE INTERNETS, WORK-RELATED.Tags: PR, social media, social media press release
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I’ve been researching social media and social networking tools lately for use in marketing and PR — things like social media newsrooms, corporate blogs, social media press releases. There’s a lot going on in that space right now, mostly just talking though, and it seems like most people (and by “people,” I mean “marketing and PR professionals”) just don’t get it.
Like today for instance, a few of my colleagues and I sat in on a webinar hosted by Vocus PR that focused on “the evolving social media press release.” I’ve become a little bit of a social media PR junkie in that past few months, so I like hearing about this kind of stuff.
But what swiftly came to light as they discussed the social media press release, is that they really don’t know what they’re talking about — or at least not enough to teach other people about it. They just kept saying the same things over and over again, without giving the viewers any significant advice for implementing social media tools in their press releases.
At one point, they offered a side-by-side comparison of a “traditional press release” and a “social media release.” And what I found frustrating (if not infuriating) was that their “social media release” didn’t even include social media tools. It just looked like a regular press release without a header that used bullet points instead of actual paragraphs.
Most of my colleagues were either frustrated or completely confused as to what a social media press release actually is. Well, I feel like it has nothing to do with template/structure, per se. Here’s my super simple answer:
A press release that incorporates social media tools.
That’s pretty simple. The tools allow the recipients of the press release to share the information via bookmarking, e-mail, or even on their own blogs. It also would have an RSS feed available so that they can receive the information in their feed reader instead of in their inbox.
But I think there’s another key aspect missing, and it’s a really simple concept, too:
You have to already use social media in your personal life in order to “get it.”
Seriously, I feel like that’s the missing link. Most senior-position PR and marketing professionals probably haven’t integrated social media into their own lives as a way of gathering and sharing information on a daily basis, so how are they supposed to understand how to use it to target people who do? They can’t.
That’s the biggest hurdle I’ve encountered so far in the process - trying to convince people (aside for the 2 to 3 that are on my side) that it is essential in a forward-looking sense and not just an optional add-on. And to me, it makes perfectly good sense - but I’ve been blogging and using social networking sites for 5+ years and I’ve been using the internet as a primary form of communication for about 13. Not that I know everything about everything on the internet, I just have a different perspective than people who are, say, 15-30 years my senior.
So, here’s my point. You can’t strategically and successfully implement a social media anything until you actually use social media.
(Sorry to my non-work friends for boring you!)
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For the record, I received this post in its feed form in my news reader. And I cannot echo Lauren strongly enough by saying that unless you live (or play) in the social media space, you cannot advise others on how to use social media. This includes colleagues, clients, customers and even your mom.
Hi Lauren,
I’m a public relations student learning about social media in the classroom.
One comment we had today in class was that some reporters aren’t open to the idea of a social media news release and prefer a traditional news release.
From your post, I can tell that some of your colleagues are confused about social media and social media press releases. Have you found journalists and media persons to be open to the idea of a social media press release?
Hi there,
My answer to this isn’t concrete in anyway — but honestly, journalist are people. They each have their own way of doing things.
Some use bookmarking sites to save articles and ideas, some only like receiving e-mails, some might subscribe to a million blogs, and some might not use any of that and prefer that people call them — or any combination of those things.
So far, I’ve encountered journalists who are really stoked on the idea of adding more links and multimedia to press releases, but I’ve also met a few who don’t think it’s useful at all. But that doesn’t mean we shouldn’t keep moving forward and embrace change.
A good idea would be to include a “View Traditional Press Release” option in the social media release, which would link to a normal version. It makes more work for us, but it’s a transitional time!
So to answer your question… yes and no =)
That sounds about right.
I like your solution of “View Traditional News Release.” I’ll keep it in mind when I’m out of the classroom!
Thanks again!
Erin